Touchbase specializes in Unified Communication, Contact Center, Networking & Datacenter technologies. We work with mid-sized and large organizations across the world to help them Design, Deliver & Optimize technology solutions which add tangible business value. Our absolute focus is to provide each and every client with an exceptional experience, wherever they choose to work with us.
We achieve this through matching amazing people, a highly effective services methodology, and best in class technology, to transform our clients technology environment, user experience and reduce their operating costs.
Delivering a unified user or agent experience, with communications tools that can be accessed from any device, on any operating system, anywhere can seem daunting. Touchbase’s experienced professionals will work with you to establish where you are today and where you need to be from a user, technology and financial perspective. A simple methodology is used to drive significant outcomes for every client.
“They always go above and beyond, they communicate well and most importantly, they’re honest”
“When Hurricane Sandy hit downtown Manhattan, we had zero functionality, and Touchbase rerouted all calls, lines etc.. to our Brooklyn facility and remained fully operational without a hiccup in our customer service.”
“I have yet to have an issue that Touchbase Support hasn’t fixed… I know I can depend on them for all our Unified Communication needs”
“I have been a customer for a little over 4 years, during that period, Touchbase has always been professional and willing to help. When there is an issue they always make it a point to explain the fix and educate me on the problem that occurred.”
Our clients have a wide variety of choice when selecting a partner to help them with their Unified Communications, Contact Center, Networking and Data Center technologies. They choose us because of our experience, vast knowledge of the technology, business relevance and because we can serve them anywhere.